Primary Service Plumber Emergency Plumbing Clients When he came to look at a sink that wasn't giving any hot water from the tankless system he installed, Kip was defensive and rude. If I wasn't renting the place I'd never let him in the door. It's clear he's a do the job you hire him to do, but not really make it right kind of plumber. Sure, he replaced the tank with the tankless, but it seems odd to me that he wouldn't take responsibility for failing to, say, suggest something that might make it work for the bathroom sink when he did it originally, or recommending against a tankless system if that wasn't possible. Update: At much urging from the property manager, Kip came back, this time under escort of our handyman to act as a buffer between me and the plumber - simply because his interpersonal skills are so poor that he cannot interact with another human being without causing offense. They still weren't able to solve the issue because of the old plumbing so I'm not certain I can assess his skills as a plumber. However, I can assess his skills as a businessman and they're terrible. He even had the audacity to get up in my face about my Yelp review, confirming my "defensive and rude" statement. Kip, if you're reading this - you can't talk to people the way you do. You need some lessons on dealing with strangers. Might I suggest reading up on Emily Post or the "How to win friends and influence people" classic?
System Support & Accessories Store Directory Chana Hancock More than 1 year ago Lehigh Valley
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