plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures. I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again.
The customer service was top notch! David and Christian were very respectful from the moment they arrived at my home. They were very knowledgeable and honest. Neither tried to upsell me on anything I did not need and they were sure to guide me in the right direction on the repairs that I should have done. They kept me informed on how the progress was going through out the whole process and made me feel very glad to have chosen Elek for my plumbing repairs. A++ overall on the whole experience! The only recommendation I have is that Elek should expand to other states (Michigan).read more
If you are looking for an honest plumbing company, this is the place. Easy to schedule, and they use excellent parts. We have tried three other area companies over the years, and all left us feeling ripped off. I had to actually block one of the other companies from calling every month for 'specials'. The work ELEK has done for us is perfect. This is a really nice group of service techs, they don't try to sell you things you don't need. the home inspection is worth the money.read more
A leaky faucet can be a relatively easy fix depending on the type of faucet, so get to know the basic types of faucets and how to take them apart. You can look for instructions online; YouTube videos are the most useful. A slow drip usually means that all you have to replace is a washer, but make sure you know which size you need before buying a new one.