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Last year was a tough year as my son passed away. Two weeks later my water heater began leaking ruining the kitchen floor and bedroom closet. If that wasn't bad enough, our AC stopped working at the same time. Mr. Plumber was at my house until after midnight on a Sunday night to make sure we had hot water. Oh yes, Williams was on site and repaired my AC. It truly was a fragile time and the professionalism along with the compassion from both Mr. Plumber and Williams Comfort Air employees has created a life long client to my plumbing and HVAC needs.
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures. I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again.